Privacy Policy
Last Updated: 2026
Bal Green Play Group ("we," "us," or "our") operates balgreenplaygroup.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website.
Please read this Privacy Policy carefully. By accessing and using balgreenplaygroup.com, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Website includes:
- Personal Data: Name, email address, phone number, and other contact information you voluntarily provide when registering or contacting us.
- Technical Data: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages visited, time spent on pages, links clicked, referral sources, and navigation patterns.
- Cookies: Information stored through cookies and similar tracking technologies.
- Location Data: General geographic information derived from IP addresses (we do not collect precise GPS location data).
How We Use Information
We use the information we collect for the following purposes:
- To provide and improve the Website and our services.
- To conduct analytics and understand user behaviour patterns.
- To track affiliate referrals and commissions from casino partners.
- To personalise your experience and deliver relevant content.
- To respond to your inquiries and provide customer support.
- To comply with legal obligations and enforce our Terms of Service.
- To send you marketing communications (with your consent, where required).
Cookie Policy
We use cookies and similar tracking technologies to enhance your experience on the Website. Types of cookies we use include:
- Essential Cookies: Required for basic website functionality.
- Analytics Cookies: Help us understand how visitors use the Website (e.g., Google Analytics).
- Affiliate Tracking Cookies: Track referrals to casino partners to calculate affiliate commissions.
- Marketing Cookies: Used for retargeting and advertising purposes.
You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of the Website. For more information, visit www.allaboutcookies.org.
Third-Party Links
The Website contains links to third-party websites, including online casinos and affiliated gambling platforms. We are not responsible for the privacy practices, content, or security of these external websites. We strongly encourage you to review the privacy policies of any third-party sites before providing your personal information.
These third-party operators may collect and process your data independently. Your use of their services is governed by their respective privacy policies and terms of service, not this Privacy Policy.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, you have the following rights:
- Right of Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You may request that we correct inaccurate or incomplete personal data.
- Right to Erasure: You may request deletion of your personal data, subject to certain exceptions.
- Right to Restrict Processing: You may request that we limit how we use your personal data.
- Right to Data Portability: You may request your data in a structured, commonly-used, and machine-readable format.
- Right to Object: You may object to processing of your personal data for marketing or profiling purposes.
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. Retention periods may vary depending on the type of data and the legal basis for processing:
- Contact Information: Retained whilst you remain a user, plus 3 years after last contact.
- Analytics Data: Typically retained for 26 months.
- Affiliate Tracking Data: Retained for the duration of the affiliate relationship plus 7 years for accounting purposes.
- Cookies: Retained according to their individual expiration dates, typically between 1 month and 2 years.
Once data is no longer necessary, we will securely delete or anonymise it.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@balgreenplaygroup.com
Website: balgreenplaygroup.com
We will endeavour to respond to all privacy enquiries within 30 days.